https://www.linkedin.com/embed/feed/update/urn:li:share:7477474382387417088?collapsed=1
Errors on a manufacturing floor don’t usually come from people not caring. Here’s why they exist in the first place: They come from people who were never given a real chance to learn. When I started digging into error patterns at a large production operation, I kept finding the same thing: workers who had been doing a task for months still had gaps in their foundational knowledge — not because they were bad at their jobs, but because the original onboarding assumed things that were never actually taught. They’d confused “completed the training” with “actually learned the thing.” Those are not the same. I helped them rebuild to competency tracking instead of completion tracking. I leaned into AI and created personalized interventions. Real checkpoints. Less “here’s a video, sign here” and more “show me how you’d handle this.” Errors dropped 15%. The fix wasn’t harder accountability. It was better learning design. There’s a difference between a workforce that knows the rules and a workforce that understands the work. One of those you can build. The other you have to develop. #Manufacturing #TrainingAndDevelopment #WorkforceDevelopment #OperationalExcellence
